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Policy

Refund Policy

The refund policy explains when a refund applies, what happens after report delivery, and how customers can request help.

When refunds apply

Refund decisions are tied to delivery commitments and whether Appraisily can complete the appraisal to published quality standards.

  • Missed stated delivery window
  • Unable to complete to quality standards
  • Support review for order-specific problems

After delivery

Once a report is delivered, changes of mind are handled differently from corrections or clarifications.

  • Clarifications at no charge where appropriate
  • Corrections for report issues
  • Contact support with order details

How to use this page before ordering

This static version gives search engines and visitors the same practical orientation as the interactive Appraisily page: what the route is for, what evidence matters, and which next step best matches the appraisal decision. The full browser experience may add forms, examples, recent data, or account-specific controls after JavaScript loads.

Decision fit

Use the page to decide whether the object needs a signed appraisal report, a first-pass screener, a resource checklist, or direct support before ordering.

Evidence quality

Clear photos, dimensions, marks, provenance notes, condition details, and the intended use case help the reviewer choose stronger comparables and write a clearer report.

Report path

When formal documentation matters, the order should connect the object evidence, the value premise, the selected comparables, and any assumptions or limits in one shareable deliverable.