{
  "title": "Recent fulfillment timing evidence",
  "queryDate": "2026-07-15",
  "trailingWindowDays": 180,
  "publicationStatus": "draft_pending_customer_operations_review",
  "author": "Appraisily SEO and Data Operations",
  "requiredReviewer": "Customer Operations owner (pending)",
  "sampleDefinition": "Positive-value canonical orders completed in the trailing 180 days, excluding obvious test, QA, and synthetic addresses; every order item required a completed linked appraisal.",
  "conclusion": "The observed completed-order cohorts do not support an unconditional 24-hour or 24–48-hour public delivery promise.",
  "rows": [
    {
      "product": "regular",
      "timing_code": "24h",
      "complete_orders": 46,
      "order_to_final_p50_hours": 17.1,
      "order_to_final_p80_hours": 32.4,
      "order_to_final_p90_hours": 59.4,
      "within_24h_percent": 71.7,
      "within_48h_percent": 87,
      "appraisal_created_to_final_p50_hours": 1.6,
      "appraisal_created_to_final_p90_hours": 16.5
    },
    {
      "product": "regular",
      "timing_code": "48h",
      "complete_orders": 20,
      "order_to_final_p50_hours": 16.6,
      "order_to_final_p80_hours": 60.4,
      "order_to_final_p90_hours": 78.5,
      "within_24h_percent": 65,
      "within_48h_percent": 70,
      "appraisal_created_to_final_p50_hours": 1.6,
      "appraisal_created_to_final_p90_hours": 41.6
    },
    {
      "product": "IRS",
      "timing_code": "24h",
      "complete_orders": 5,
      "order_to_final_p50_hours": 15.2,
      "order_to_final_p80_hours": 68.4,
      "order_to_final_p90_hours": 151.8,
      "within_24h_percent": 60,
      "within_48h_percent": 80,
      "appraisal_created_to_final_p50_hours": 14.1,
      "appraisal_created_to_final_p90_hours": 25.3
    },
    {
      "product": "insurance",
      "timing_code": "24h",
      "complete_orders": 5,
      "order_to_final_p50_hours": 16.4,
      "order_to_final_p80_hours": 34.7,
      "order_to_final_p90_hours": 45.7,
      "within_24h_percent": 60,
      "within_48h_percent": 80,
      "appraisal_created_to_final_p50_hours": 4.1,
      "appraisal_created_to_final_p90_hours": 34
    },
    {
      "product": "insurance",
      "timing_code": "48h",
      "complete_orders": 2,
      "order_to_final_p50_hours": 38,
      "order_to_final_p80_hours": 49.8,
      "order_to_final_p90_hours": 53.8,
      "within_24h_percent": 50,
      "within_48h_percent": 50,
      "appraisal_created_to_final_p50_hours": 20.7,
      "appraisal_created_to_final_p90_hours": 36.5
    }
  ],
  "limitations": [
    "Completed-order analysis does not measure unresolved open orders and should not be read as an on-time service-level guarantee.",
    "Small insurance and donation/tax cohorts are directional only.",
    "Legacy rows without a timing code were excluded because they did not identify a current promise cohort.",
    "The clock begins at order creation in this analysis; a future operational SLA must separately define eligibility, evidence completeness, exclusions, and remedy."
  ]
}